BEGIN:VCALENDAR VERSION:2.0 PRODID:-//Leading Age New Jersey & Delaware - ECPv6.15.15//NONSGML v1.0//EN CALSCALE:GREGORIAN METHOD:PUBLISH X-WR-CALNAME:Leading Age New Jersey & Delaware X-ORIGINAL-URL:https://leadingagenjde.org X-WR-CALDESC:Events for Leading Age New Jersey & Delaware REFRESH-INTERVAL;VALUE=DURATION:PT1H X-Robots-Tag:noindex X-PUBLISHED-TTL:PT1H BEGIN:VTIMEZONE TZID:America/New_York BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20230312T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20231105T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20240310T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20241103T060000 END:STANDARD BEGIN:DAYLIGHT TZOFFSETFROM:-0500 TZOFFSETTO:-0400 TZNAME:EDT DTSTART:20250309T070000 END:DAYLIGHT BEGIN:STANDARD TZOFFSETFROM:-0400 TZOFFSETTO:-0500 TZNAME:EST DTSTART:20251102T060000 END:STANDARD END:VTIMEZONE BEGIN:VEVENT DTSTART;TZID=America/New_York:20240326T100000 DTEND;TZID=America/New_York:20240326T120000 DTSTAMP:20260524T213647 CREATED:20240126T202116Z LAST-MODIFIED:20240209T182305Z UID:10000810-1711447200-1711454400@leadingagenjde.org SUMMARY:Maintaining Composure in the Face of Hostility DESCRIPTION:This program has been approved for Continuing Education for 2 total participant hours by NAB/NCERS—Approval # 20250325-2-A100534-DL \nThis program is approved by the National Association of Long Term Care Administrator Boards. For additional information\, contact NAB at 1120 20th St.\, NW\, Suite 750\, Washington\, DC 20036\, (202)712-9040\, \nTarget Audience: Housing Managers\, Healthcare Specialists\, Frontline Staff\, Service Coordinators\, Leasing and Occupancy Specialists\, Property Managers\, Maintenance Professionals\, and any others who have interest and interact with residents\, staff\, colleagues alike. \nRegister here. \nDate:    March 26\, 2024\nTime:    10AM – 12PM (2 Hours) \nIn the dynamic landscape of aging services\, the impact of everyday stress cannot be understated. From interacting with residents to collaborating with colleagues and navigating various challenges\, maintaining a positive and professional demeanor can be challenging yet crucial. This specialized training session is designed exclusively for mission-driven aging services providers\, offering invaluable tools and strategies to enhance your resilience and compassion in the face of adversity. \nLearning objectives: \n\nUtilize specific skills to support one’s self when feeling overwhelmed\, short-tempered\, or angry\nRecall approaches to be used when faced with difficult behaviors from staff or residents\nRecognize the importance of healthy boundaries and implement them in day to day practice\n\nTLS Approach \n\nProvide simple\, effective strategies that may be used in support of mental and emotional health\nProvide tools and approaches to be used in support of residents/staff who may be escalated\nCreate a highly engaging session that encourages open conversation and connection among all participants\n\nTLS is committed to delivering a transformative experience for all participants! URL:https://leadingagenjde.org/event/maintaining-composure-in-the-face-of-hostility/ CATEGORIES:Event,Front Page,Phone,Webinar END:VEVENT END:VCALENDAR