A5: Successfully Navigating Internal Investigations and Other Tips for Crisis Management
Tuesday, June 17 | 12:30 PM - 1:30 PM
This program has been submitted (but not yet approved) for Continuing Education for 1.0 total clock hours from NAB/NCERS.
This program has been submitted to the HR Certification Institute for review.
This continuing education program is sponsored/conducted by LeadingAge New Jersey, dba LeadingAge New Jersey & Delaware, and is in compliance with N.J.A.C. 8.34-7.3 to provide licensed nursing home administrators (LNHA) and certified assisted living administrator (CALA) education credits accepted by the Nursing Home Administrators Licensing Board. This education activity may only be used for continuing education credit and not to meet academic college credits.
In support of improving patient care, this activity has been planned and implemented by AXIS Medical Education and LeadingAge NJ/DE. AXIS Medical Education is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.
At one time or another, most every company confronts an unexpected challenge: having to conduct an unplanned investigation into its personnel or operations, and potentially manage a resulting crisis. Companies of all sizes face unprecedented scrutiny from government regulators, prosecutors, whistleblowers, and private plaintiffs. And the cause for an investigation can arise from any number of sources, involve anyone at any level of the company, and present itself at any time. An employee, for instance, may allege improper conduct by a supervisor. An audit may reveal accounting irregularities. A customer may complain about mistreatment by an employee. The company may receive a government inquiry or subpoena. And the financial and legal risk may be large or small, civil or criminal, or both. But regardless of size or scope, it is essential to act quickly and efficiently, and to proceed in a manner that least disrupts business operations. Most of all, an effective workplace investigation is conducted thoroughly and objectively, and in accordance with controlling legal principles. This presentation will provide business leaders with practical tips and key considerations to effectively manage a crisis and navigate any internal investigation. Among those tips include the following five key points: (1) identify the issue; (2) act quickly; (3) plan the investigation; (4) know your resources; and (5) finalize the investigation.
Learning Objectives
- Develop knowledge regarding how to properly conduct internal investigations
- Educate on the importance of maintaining attorney-client privilege during an investigation
- Provide key legal considerations for an organization to consider when conducting an internal investigation
Speaker Information
Director, Gibbons P.C.
In a career that has spanned private practice, corporate legal departments, and government, Mr. Goodwin has experience handling a wide range of complex matters, including commercial business disputes, regulatory enforcement actions, white collar defense, licensing issues, and state and federal appellate litigation. He also conducts internal corporate investigations and addresses regulatory compliance and risk mitigation. Mr. Goodwin has a wealth of experience in the healthcare arena in particular, having served in leadership positions at both acute care and long-term care companies. Most recently, Mr. Goodwin served as Senior Vice President and Deputy General Counsel to CareOne, a nationwide healthcare continuum that operates more than 60 post-acute nursing and assisted living facilities, long-term acute care hospitals, hospice providers, and a long-term care pharmacy company. He was also Deputy General Counsel at University Hospital in Newark, New Jersey, a leading academic medical center and Level 1 trauma center. In those roles, he counseled executive management on litigation strategy, risk mitigation, regulatory compliance, corporate governance, and federal and state government affairs. He also provided strategic and transactional guidance concerning HIPAA privacy and security, anti-kickback and false claims act laws, and healthcare licensing, and performed and managed internal investigations.
Director, Gibbons P.C.
Mr. Solano, a well-known, highly regarded leader in the white collar defense space in New Jersey, co-chairs the firm’s White Collar & Investigations Group, spun off from Gibbons’s Commercial & Criminal Litigation Group to better support and grow what is currently one of the firm’s most vibrant practices. Mr. Solano represents companies and individuals in the healthcare, financial services, and other industries in both criminal and complex civil matters. These matters often concern allegations of fraud, bribery, False Claims Act, public corruption, tax evasion, and money laundering and involve federal, state, and local law enforcement authorities, as well as civil and regulatory proceedings.
