Target Audience: Assisted Living; Finance; Governance & Leadership; Home Care + HCBS; Operations

What makes AI initiatives stall – or worse, exposes providers to unnecessary risk? AI has transformed how senior living providers deliver care, engage residents, and manage operations. The latest tools help staff save time by automating routine tasks, providing residents with instant answers to common questions, and giving leaders clearer visibility into occupancy and staffing needs without extra reporting work. Yet even the most promising AI initiatives can falter, or create serious vulnerabilities, if they aren’t built on clean, reliable data and backed by robust cybersecurity safeguards. This session will explore how AI, cybersecurity, and data integrity are deeply interconnected, and why leaders must approach them together, rather than treat them as separate initiatives. Senior living executives will learn how to establish the secure, reliable foundation required to responsibly adopt AI, protect resident and staff information, and unlock meaningful business and care outcomes. Real-world examples will demonstrate how forward-thinking providers are building data governance, strengthening cyber defenses, and embracing AI to drive efficiencies, improve resident experience, and ensure organizational sustainability. The presenter will take time to address common challenges faced by providers, such as balancing innovation with compliance, managing risk, and fostering a culture of continuous improvement. Attendees will have the opportunity to engage with the speaker through Q&A, gaining real-world advice tailored to their specific needs. By the end of the session, attendees will be equipped with practical tools and knowledge to drive positive change and confidently navigate the evolving digital landscape in senior living.