E4: Maxwell DISC Method – How to find a way to connect with others
Wednesday, June 17 | 3:30 PM - 4:30 PM
Target Audience: Affordable Senior Housing; Assisted Living/Personal Care; Governance & Leadership; Home Care + HCBS; Marketing; HR / Workforce
The Maxwell DISC Method presentation is a practical, leadership-focused introduction to DISC, an accessible framework for understanding human behavior and improving communication. This session orients participants to the core ideas of DISC and the Maxwell Leadership perspective: recognize patterns of behavior, adapt communication strategically, and build effective, trust-centered relationships. The deck sets clear expectations: you will learn to recognize the four primary DISC styles: Dominance (D), Influence (I), Steadiness (S), and Compliance (C) – and apply concrete strategies to communicate with each style. Framed by Maxwell’s belief that connecting increases influence in every situation, the presentation is part education, part toolkit, aimed at helping professionals lead with clarity, empathy, and results.
NAB/NCERS
Speaker Information
Maxwell DISC Method, Kairos Elite Partnership
Will Lukang, founder of Kairos Elite Partnership and award-winning author of Seeds of Leadership, is on a mission to help leaders grow into the mentors their teams deserve. Known for his engaging storytelling style and practical leadership frameworks, Will distills his talks into three powerful takeaways that leaders can implement immediately. With a passion for service and continuous learning, he inspires audiences to lead with intention and impact. From corporate events to academic keynotes like the BLU Talk at Simon Fraser University and ASBO conference in Fort Worth, Texas, Will brings a grounded, people-first approach to leadership development. His blend of real-world insight and actionable strategies makes him one of the most relatable and results-oriented speakers to watch in 2025.
Founder | Leadership Strategist Coach, Consultant & Author, Kairos Elite Partnership
Jeni Yelton is a Leadership Strategist and Co-Founder of Kairos Elite Partnership, where she helps organizations strengthen leadership, communication, and culture through practical, people-centered development.
As a certified Maxwell DISC facilitator and executive coach, Jeni specializes in helping leaders understand and relate to differences in preferred communication and behavior styles. Her work focuses on reducing misunderstandings, increasing trust, and improving collaboration across teams, especially in environments where clear communication directly affects staff engagement, resident experience, and organizational culture.
With over 20 years of experience in leadership and professional development, Jeni brings energy, humor, and highly interactive learning experiences that translate into real conversations leaders have every day, with staff, peers, families, and residents.
She is passionate about helping leaders connect in ways that build stronger teams and more person-centered organizations.”
