G4: Data to Action: Strengthening New Jersey’s Direct Care Workforce Through CNA Survey Insights

Thursday, June 18 | 10:45 AM - 11:45 PM

Target Audience: Assisted Living/Personal Care; Clinical; Governance & Leadership; Home Care + HCBS; Operations; HR / Workforce

This 60-minute session will explore New Jersey’s first-ever statewide Certified Nursing Assistant (CNA) survey and its implications for strengthening the direct care workforce. Presenters Daria Waszak of the New Jersey Collaborating Center for Nursing and Tyla Minniear of the New Jersey Health Care Quality Institute, co-lead of the Essential Jobs Essential Care (EJEC) coalition, will share new data that illuminate the realities and challenges facing CNAs across long-term care settings.The session will begin with an overview of the 2024 CNA survey – its purpose, methodology, and partnership between NJCCN, EJEC, and PHI. Speakers will highlight key findings: limited access to affordable health insurance, widespread Medicaid reliance, significant linguistic diversity within the workforce, retention risks with nearly 40% of CNAs planning to leave the field, and the prevalence of dual CNAs/CHHAs who navigate fragmented credentialing systems. Using these data points, presenters will examine how compensation, training, workplace conditions, and career pathways directly affect both workforce stability and quality of care for older adults. The session will then connect these findings to EJEC’s policy priorities, including centralizing CNA and CHHA credentialing under the Board of Nursing, expanding language access supports, and advancing sustainable workforce investments. Participants will engage in discussion on how providers, state agencies, and advocates can apply survey insights to improve recruitment, retention, and professional development. Attendees will leave with actionable strategies and a clearer understanding of how data-driven policy can strengthen the essential direct care workforce that underpins aging services in New Jersey.

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