F-3: AI in Action: Transforming Senior Care with Intelligent Technologies

NAB – 1 Credit Hour | Thursday, June 6th. 10:15 AM – 11:15 AM

Session Description:

This session delves into the realm of Artificial Intelligence (AI) and its profound significance within the sphere of senior living and healthcare. Participants will gain a comprehensive understanding of AI, including an overview of machine learning, natural language processing, and predictive analytics for personalized care. Through real-world applications and compelling case studies, attendees will explore the tangible benefits AI brings to aging services. From enhancing operational efficiency to facilitating safety monitoring and tailoring care plans, discover how AI is reshaping the landscape of senior care. This session also addresses the integration challenges inherent in implementing AI within aging services organizations. Participants will gain insights into the infrastructure requirements and strategies for seamless integration. Moreover, the session delves into the human dimension, analyzing the impact of AI on both care professionals and residents. From shifts in job roles and skill requirements to innovative engagement strategies, understand how AI is transforming the caregiving landscape.Finally, participants will be guided through a strategic roadmap for adopting AI in aging services. This roadmap encompasses key aspects such as strategic planning, defining measurable success metrics, and fostering a culture of innovation, providing attendees with actionable insights to navigate the AI adoption journey effectively.

Learning Objectives:

Define AI and its significance in senior living/healthcare, including an overview of machine learning, natural language processing, and predictive analytics for personalized care.

Analyze the impact of AI on care professionals and residents, including changes in job roles, skill requirements, and engagement strategies.

Examine real-world applications and case studies of AI in aging services.

Speakers:

Chirag Mehta, Partner & VP of Strategy, NuAig

Chirag Mehta is spearheading Nuaig as Partner and VP Strategy. Nuaig provides AI and Automation advisory and implementation services fine-tuned for Senior Care Providers. With a keen eye for emerging technologies, Chirag has been an evangelist in advocating the adoption of Artificial Intelligence, Robotic Process Automation (RPA), Generative AI, Intelligent Document Processing (IDP), Machine learning, and NLP, emphasizing their transformative impact on CCRCs and Long-Term Care Providers. Chirag brings a wealth of expertise in shaping the strategic and Digital Transformation direction for Health care providers and enterprises. Chirag has conducted several sessions on Applications of AI for United Methodist Association (UMA) members, as well as for Leadership at Acts Retirement Life Communities as part of their Innovation Day, demonstrating his commitment to sharing knowledge and driving innovation across diverse organizations

Cora Park, Founder & President, Diamond Business Communications

Cora Park is Founder and President of Diamond Business Communications and a Published author of “From Exposed to Secure”. Diamond Business Communications is a certified Woman Owned Small Business Technology Management Company, Providing Cybersecurity, Cloud, and IT Support for Non-Profits, Senior Housing Facilities and Businesses throughout New Jersey & DE. While building the Diamond IT Managed Services Company, Cora supports the appreciation for Autism Education through her support to Eden Autism Services. Cora is an Executive Board Member and Foundation Chair for the United Methodists Communities, a Multi-Senior Living Organization of Communities throughout New Jersey.

Travis Gleinig, Chief Information Officer, United Methodist Communities

Travis Gleinig, CIO at UMC has over 11 years of Information Technology experience. Travis provides leadership to ensure the continued development of a robust and secure IT environment throughout UMC. Having led the digital transformation at UMC, Travis has a passion for innovation and strives to keep UMC at the forefront of technology in aging services. From his perspective, a strong, proactive IT department enables other departments to take care of their responsibilities in more efficient and streamlined ways and translates to better care to their residents.